You asked - We answered.

1. What areas do you service?
We’re based on South Stradbroke Island and ready to service both domestic and commercial air conditioners. With our own boat, we can reach South Stradbroke, Russell Island, Macleay Island, Coochiemudlo Island, and North Stradbroke Island. We specialise in island air, perfectly conditioned.2. Do you install all air conditioning brands?
Yes! We specialise in Mitsubishi Electric, Hisense, Panasonic, and Gree, but we can supply, install, and service all major brands.3. Can you repair my existing air conditioner?
Absolutely. We’ll diagnose the issue and advise whether a repair or replacement is the best solution.4. How much does a new air conditioner cost?
Costs vary depending on brand, size, and installation requirements. We provide free, no-obligation quotes to help you choose the right unit.5. Do you offer split system and ducted installations?
Yes, we install both split systems and ducted systems, tailored to your home or business needs.6. How long does installation take?
Most split systems can be installed in a single day. Ducted systems may take a bit longer depending on complexity.7. Do you provide free quotes?
Yes! All our quotes are free, clear, and obligation-free.8. Do you offer after-hours or emergency services?
Yes, we provide emergency breakdown services to keep you cool or warm when you need it most.9. How often should I service my air conditioner?
We recommend servicing every 6 months to keep your unit efficient, kill mould, and extend its lifespan.10. What happens during a service?
Our standard service includes:Filter cleaningCoil cleaningDe-mouldingChecking refrigerant levelsInspecting electrical componentsOutdoor unit cleaningFull system testing to ensure safe, efficient operation11. Will servicing reduce my power bill?
Yes! A clean, well-maintained unit runs more efficiently, using less power and saving you money.12. Can you supply air conditioners as well as install them?
Yes, we supply top brands at competitive prices, or we can install a unit you’ve already purchased.13. Do you remove and dispose of old air conditioners?
Yes, we handle removal and responsible disposal of your old units.14. Do you offer a warranty on installations?
Yes! All installations come with a workmanship warranty, and units are covered by the manufacturer’s warranty.15. Are your technicians licensed and insured?
Absolutely. All our technicians are fully qualified, licensed, and insured for your peace of mind.16. How do I know what size air conditioner I need?
We assess your room or property size, insulation, and layout to recommend the perfect system.17. Can air conditioning improve my indoor air quality?
Yes! Modern systems filter dust, allergens, and humidity, improving indoor air quality.18. Do you offer payment plans or finance?
Yes, flexible payment options are available—just ask when requesting your quote.19. What’s the difference between inverter and non-inverter air conditioners?
Inverter systems adjust their output to save energy, while non-inverters run at a fixed speed. Inverters are generally more efficient and quieter.20. How do I book a service or installation?
Call us, send an email, or fill out our online contact form. We’ll get back to you quickly to schedule a time that suits you.

RTA AU067033
EL 1506811
Copyright 2025